In the first article in this series, "Is open source a development model, business model, or something else?" I introduced the concept that open source is part of the supply chain for software products. But to truly understand open source as a supply chain, you must have a decent understanding of what a product is. A product can be thought of as a business, and as legendary business guru Peter Drucker said, "The purpose of business is to create and keep a customer." Drucker's statement means a business or product must be useful enough to pay for, or it will fail. Product differentiation is the thing that creates and retains customers.
differentiation in open source
See the following -
How To Define A Product In The Open Source Software Supply Chain
By Scott McCarty | October 27, 2020